Adding a Generic SMB system to Igneous
  • 29 Sep 2020
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Adding a Generic SMB system to Igneous

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Generic SMB requirements

Igneous can support non-API integrated systems using SMB with a few conditions.

Snapshot requirements

Because of the file locking issues associated with reading live file systems over SMB, Igneous will rely on reading reading the most recent snapshot on your SMB source. This means that Igneous can support your SMB source without API integration if:

  1. Your SMB file system can take snapshots
  2. Your SMB file system takes snapshots on a schedule
    • Daily snapshots is typically sufficient
  3. Your SMB file system can retain snapshots for the duration of tasks
    • DataDiscover scans and DataProtect incremental backups typically only require retaining snapshots for a few days, at most
    • Level-0 backups and archive tasks may require retaining snapshots for longer periods, depending on the amount of data being moved

Active Directory Credentials Requirements

Additionally, in order to access your file system over SMB, Igneous will need a valid set of credentials created for Igneous in your Active Directory. The credentials created for Igneous within your AD must have the following roles:

  • Administrator (member of Administrator or Domain Admins)
  • Backup Operator

The username field of the credentials may take the form:

  1. domain\user
  2. username@domain
  3. username
    • If you enter a username without a domain, Igneous assumes you are using a standalone server or are using local NTLM credentials.

If your authentication method uses kerberos:
Do not use an IP address for the host name when importing your SMB system. Igneous requires that the DNS subdomain has been properly delegated.

For example, if importing the server “myserver” from the NT domain “”, then the hostname would be “” and the user would be “”

Supported Platforms :

  • Dell Unity
  • Synology
  • Microsoft Windows Server 2008 and above

Unsupported Platforms :

  • FreeNAS/TrueNAS
  • Quantum StorNext

All other platforms not listed above have not been tested by Igneous and may not perform as expected.

Steps to import a Generic SMB system

  1. Login to Igneous
  2. Select Systems from the left navigation menu
  3. Click on + Add systems
    Screen Shot 2020-01-23 at 9.07.46 AM
  4. Select Generic SMB as the type of NAS you would like to add to Igneous.
    Screen Shot 2020-02-26 at 10.12.36 AM
  5. Enter the IP address or hostname that serves the SMB end point.
  6. Enter the AD credentials created for Igneous as described above.
    Screen Shot 2020-02-26 at 10.16.33 AM
  7. Click Continue and Igneous will begin scanning the system for exports and complete the import process
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