• Updated on 06 Feb 2020
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Obtaining the Igneous Virtual Machine OVA

Prior to deploying Igneous software only edition as a virtual machine, you will need to have registered with Igneous at and received an email acknowledgement that includes login credentials to the portal and a link to download the Igneous .ova file for your environment.

Environmental Requirements

In order to ensure that the Igneous virtual instance is fully functional at the time of deployment, some basic environmental preparation validation will need to be completed prior to installing the virtual device. A virtual instance of Igneous supports all the same source and cloud targets as on-premises hardware installations.

Virtual Infrastructure

The Igneous virtual machine will need to be installed on a VMware host cluster that meets the following minimum conditions:

Host requirements Virtual Machine Requirements
Version vSphere 6.0 or higher
Compute capacity 4-8 vCPU
Memory capacity 32GB
Storage 100GB

Public Cloud Platform (DataProtect Customers Only)

Since DataProtect writes backup and archive data directly to any public-cloud platform and tier, at least one cloud service and user account will need to have been configured with the following settings:

Provider Access Requirement Supported Tiers
Amazon Web Services S3 Access Key ID and Secret Access Key from an active AWS account. Standard, Standard Infrequent Access, One Zone Infrequent Access, Glacier, Glacier Deep Archive
Google Cloud Platform JSON key file generated from the GCP service account console. The service account must include the Owner role. Standard, Regional, Near Line, Durability Reduced Availability, Cold Line
Microsoft Azure Account name and Secret Key from an active Microsoft Azure user account. Hot, Cool, Archive

Network Settings

The following parameters will need to be provided at startup:

  • IP address
  • Subnet mask
  • Default gateway address
  • DNS server address(es)

If any or all of these IP connectivity settings will be provided via DHCP lease, some or all of the above parameters can be skipped.

To obtain cloud vendor specific IP ranges please visit these sites -

Azure General :
Azure US Government :
Azure Germany :
Azure China :
Note : The “AzureCloud” tag provides the IP ranges for that entire cloud (Public, USGov, Germany, China) and is also broken out by region within that cloud.


Storage Access

The Igneous virtual instance will need full access to all unstructured data under management, i.e. to all files on all added NAS systems. With API-level access to Pure™ Flashblade™, NetApp™ FAS™, Dell EMC™ Isilon™, and Qumulo™ QF2™, Igneous DataProtect can scan NFS exports and SMB/CIFS shares immediately upon registration of any of those platforms. For other NFS systems, file-system access will need to be enabled by adding the Igneous DataProtect instance’s IP address to the system’s /etc/exports file with (rw) level permissions.

Downloading the Virtual Machine Package

Using the link that was provided in the registration email you received, log in to the Igneous download portal, where you’ll see a Download link to obtain the Igneous DataProtect virtual machine package for your environment. Click the link to save the igneous-vm.ova file locally.

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